https://community.ee.co.uk/t5/Contracts-Billing/EE-closed-my-account-mid-way-through-my-contract/m-p/1495902#M96889 <P>As the title says, EE have closed my account even though I’m still only 6 months into a contract. They’re then saying to me that I’m late for my payment even though it’s on direct debit and technically they’re not billing me through my bank.&nbsp;<BR /><BR /></P><P>It’s likely because I had a half price offer for the first 6 months but shouldn’t the billing price go up instead of closing my entire account?</P> Tue, 14 Jan 2025 12:38:12 GMT Kamkam 2025-01-14T12:38:12Z https://community.ee.co.uk/t5/Contracts-Billing/EE-closed-my-account-mid-way-through-my-contract/m-p/1495902#M96889 <P>As the title says, EE have closed my account even though I’m still only 6 months into a contract. They’re then saying to me that I’m late for my payment even though it’s on direct debit and technically they’re not billing me through my bank.&nbsp;<BR /><BR /></P><P>It’s likely because I had a half price offer for the first 6 months but shouldn’t the billing price go up instead of closing my entire account?</P> Tue, 14 Jan 2025 12:38:12 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-closed-my-account-mid-way-through-my-contract/m-p/1495902#M96889 Kamkam 2025-01-14T12:38:12Z https://community.ee.co.uk/t5/Contracts-Billing/EE-closed-my-account-mid-way-through-my-contract/m-p/1495942#M96900 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4410899">@Kamkam</a>&nbsp; Yes it should go to the correct cost after 6 months. &nbsp;You need to call customer support to get this resolved. &nbsp;150 from an EE device or&nbsp;0800 9566000 from any phone.&nbsp;</P> Tue, 14 Jan 2025 14:01:54 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-closed-my-account-mid-way-through-my-contract/m-p/1495942#M96900 Chris_B 2025-01-14T14:01:54Z