topic Re: I lost my mobile phone a month ago and I had insurance. Today I received a lette in Contracts & Billing

I lost my mobile phone a month ago and I had insurance. Today I received a lette

Kayvanmanoucheh — Mon, 13 Jan 2025 20:51:33 GMT

I lost my mobile phone a month ago and I had insurance. Today I received a letter saying that the insurance does not include you. Cancel my mobile insurance.

Re: I lost my mobile phone a month ago and I had insurance. Today I received a lette

Michael_D — Tue, 14 Jan 2025 08:17:56 GMT

Hi @Kayvanmanoucheh

Thanks for coming to the community.

If you would like to cancel your insurance, you will need to give our customer service guides a call.

They will pass you on to our insurance team to remove the insurance and discuss the claim with you.

Michael