topic Re: Upgrade price and leavers discount in Contracts & Billing

Upgrade price and leavers discount

Orme2023 — Mon, 12 Aug 2024 08:39:32 GMT

I am looking to upgrade my phone online, price is £0 upfront and £77 per month. I currently have the 30% leavers discount. Is the £77 a month including the 30% discount or will the discount be applied and removed from the £77? I am logged into my account.

Re: Upgrade price and leavers discount

Peter_W — Mon, 12 Aug 2024 10:44:43 GMT

Hey there @Orme2023

Thanks for stopping by 😊

On our website the price displayed will be before any discounts, unless it's explicitly stated that there's a special offer.

If you were to select this plan, it should show your 30% discount and the updated price in the basket when you go to check out.

Peter

Re: Upgrade price and leavers discount

Profile closed — Sat, 11 Jan 2025 00:37:03 GMT

I just upgraded and it removed my 30%