topic Re: Upgrade contract in Contracts & Billing

Upgrade contract

Emilia8 — Fri, 10 Jan 2025 16:36:59 GMT

Hi,how can i upgrade my contract for a new phone without flex payments,just to renew the contract,as is no option on the ee website or the app

Leanne_T — Fri, 10 Jan 2025 18:55:24 GMT

Hi there @Emilia8

Thanks for coming to the community.

If you would like to discuss your upgrade options, please give us a call on 150 and the team will run through available options 🙂

Thanks.

Leanne.

bristolian — Fri, 10 Jan 2025 18:58:43 GMT

Also depends what you mean by "renew the contract".

A new phone will come with a new plan, and FlexPay is the default. CS may be able to offer a traditional plan as per the previous answer.

Otherwise buy your chosen phone outright SIM-free.