https://community.ee.co.uk/t5/Contracts-Billing/App-not-working/m-p/1494194#M96682 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4660986">@Gb2411</a>&nbsp;: No pic!</P> Thu, 09 Jan 2025 18:10:25 GMT XRaySpeX 2025-01-09T18:10:25Z https://community.ee.co.uk/t5/Contracts-Billing/App-not-working/m-p/1494186#M96681 <P>Hi I’m trying to organise a new new phone and contract today. I get as far as agreeing to terms and conditions and it keeps saying to try again (see pic). I’ve tried logging in and out, turning WiFi off, resetting the app. It won’t let me connect to the website either via the app.&nbsp;<BR />any suggestions ?&nbsp;<BR /><SPAN><BR /></SPAN></P><HR /><P><SPAN>thanks&nbsp;</SPAN></P> Thu, 09 Jan 2025 17:38:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/App-not-working/m-p/1494186#M96681 Gb2411 2025-01-09T17:38:49Z https://community.ee.co.uk/t5/Contracts-Billing/App-not-working/m-p/1494194#M96682 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4660986">@Gb2411</a>&nbsp;: No pic!</P> Thu, 09 Jan 2025 18:10:25 GMT https://community.ee.co.uk/t5/Contracts-Billing/App-not-working/m-p/1494194#M96682 XRaySpeX 2025-01-09T18:10:25Z https://community.ee.co.uk/t5/Contracts-Billing/App-not-working/m-p/1494318#M96696 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4660986">@Gb2411</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Could you try using a different device to order please? If the same thing happens, I recommend speaking with our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A>.</P> <P>Chris</P> Fri, 10 Jan 2025 08:14:36 GMT https://community.ee.co.uk/t5/Contracts-Billing/App-not-working/m-p/1494318#M96696 Christopher_G 2025-01-10T08:14:36Z