https://community.ee.co.uk/t5/Contracts-Billing/How-to-remove-EE-one-from-my-account/m-p/1490736#M96346 <P>At renewal I was signed up for broadband which I couldn't take in the end.</P><P>So it was cancelled the day after.</P><P>My account has two sims on it. These are not getting any discount.</P><P>I want to add a third sim only, but my account is showing "ee one" discount if I try to buy it.</P><P>How do I get EE one removed please. I asked in the app chat and two agents seemed unable or unwilling to understand what I think is quite a simple question.</P><P>Thanks.</P> Tue, 31 Dec 2024 20:30:52 GMT Roodles 2024-12-31T20:30:52Z https://community.ee.co.uk/t5/Contracts-Billing/How-to-remove-EE-one-from-my-account/m-p/1490736#M96346 <P>At renewal I was signed up for broadband which I couldn't take in the end.</P><P>So it was cancelled the day after.</P><P>My account has two sims on it. These are not getting any discount.</P><P>I want to add a third sim only, but my account is showing "ee one" discount if I try to buy it.</P><P>How do I get EE one removed please. I asked in the app chat and two agents seemed unable or unwilling to understand what I think is quite a simple question.</P><P>Thanks.</P> Tue, 31 Dec 2024 20:30:52 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-to-remove-EE-one-from-my-account/m-p/1490736#M96346 Roodles 2024-12-31T20:30:52Z https://community.ee.co.uk/t5/Contracts-Billing/How-to-remove-EE-one-from-my-account/m-p/1490752#M96348 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2851893">@Roodles</a>&nbsp;if you go through to digital sales on freephone 0800 956 6042 they will be able to set you up on a normal sim only plan without the multi product discount for EE One.</P> Tue, 31 Dec 2024 21:14:06 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-to-remove-EE-one-from-my-account/m-p/1490752#M96348 David 2024-12-31T21:14:06Z