topic Re: Closure of a Second line if Contract is finished in Contracts & Billing

Closure of a Second line if Contract is finished

Jacqueline66 — Mon, 23 Dec 2024 19:56:33 GMT

Can anyone tell me if I have a second line and the Contract is finished will the payments stop .

Re: Closure of a Second line if Contract is finished

XRaySpeX — Mon, 23 Dec 2024 19:59:37 GMT

@Jacqueline66 : No, These mobile contracts don't just finish, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months. You may always choose to upgrade your contract to a cheaper SIM-Only contract.

Re: Closure of a Second line if Contract is finished

Jacqueline66 — Mon, 23 Dec 2024 20:18:11 GMT

Can you tell me how to Cancel that Contract please

Re: Closure of a Second line if Contract is finished

Chris_B — Mon, 23 Dec 2024 21:48:31 GMT

@Jacqueline66 You call customer support and give 30 days notice of termination.

Re: Closure of a Second line if Contract is finished

Jacqueline66 — Mon, 23 Dec 2024 22:03:59 GMT

Thank you for your help that's exactly what I did ❤️

Thank you so much

Merry Xmas