topic 08456 in Contracts & Billing

08456

Alan241 — Fri, 20 Dec 2024 22:45:24 GMT

I recently contacted EE regarding blocking 08456 nos. However it seems they are still getting through. Best I contact EE again to check I certainly don’t want to keep paying for calls im not making

Re: 08456

XRaySpeX — Fri, 20 Dec 2024 23:32:37 GMT

You don't pay for receiving calls. So who's dialling them from your phone? You should be careful who you lend your phone to. I'm not sure EE are able to block outgoing calls for you.

Re: 08456

Alan241 — Sat, 21 Dec 2024 05:01:02 GMT

Ive looked into this. 0845 nos were stopped in 2014 due to costs and are receiving only. Still not sure where my call charges came from

Re: 08456

XRaySpeX — Sat, 21 Dec 2024 06:12:58 GMT

Your bill should tell you if you look at its breakdown.

Re: 08456

Alan241 — Sat, 21 Dec 2024 09:44:13 GMT

Spoke to a very nice person at EE. Think I understand how it works now. EE canot block 0845 nos u less you put a zero cap on extra charges. As these will restrict sms photos being sent I’ve put a minimal cap value in place. Will see how this pans out.