topic Re: ACCESS TO INVOICES.... in Contracts & Billing

ACCESS TO INVOICES....

barb6612 — Thu, 05 Dec 2024 11:48:11 GMT

This is getting beyond a joke now! I still can't access invoices

I have followed what has been suggested & still no access! PLEASE HELP

Re: ACCESS TO INVOICES....

Lesley_W — Thu, 05 Dec 2024 16:12:25 GMT

Hi @barb6612

Thanks for coming to our community.

I'm sorry you are having trouble viewing invoices on your account. As we have no access to accounts here on the forum, I'd recommend giving our customer care team a call and they can get this looked into.

Lesley

Re: ACCESS TO INVOICES....

barb6612 — Thu, 19 Dec 2024 11:21:14 GMT

Hi Lesley

Thanks for your reply but Have you ever tried getting through to somebody? I can't be blocking the phone lines up for

20 mins + This is getting beyond a joke now.

Re: ACCESS TO INVOICES....

Lesley_W — Thu, 19 Dec 2024 15:24:05 GMT

I understand it's not ideal @barb6612

Our teams are quite busy at the moment but when you have some time spare, they can check this out for you.

Lesley