https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Bill-incorrect/m-p/1486460#M95953 <P>I upgraded in store 2 weeks ago and agreed a new broadband deal and mobile deal. The mobile deal I agreed was for £51 per month but I’ve been charged £59 per month. I have absolutely no proof though that this is what I signed up to. Is there anything I can do?</P> Tue, 17 Dec 2024 19:06:47 GMT SarahC13 2024-12-17T19:06:47Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Bill-incorrect/m-p/1486460#M95953 <P>I upgraded in store 2 weeks ago and agreed a new broadband deal and mobile deal. The mobile deal I agreed was for £51 per month but I’ve been charged £59 per month. I have absolutely no proof though that this is what I signed up to. Is there anything I can do?</P> Tue, 17 Dec 2024 19:06:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Bill-incorrect/m-p/1486460#M95953 SarahC13 2024-12-17T19:06:47Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Bill-incorrect/m-p/1486461#M95954 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4640907">@SarahC13</a>&nbsp; You pay the be old contract up to the point of the change over to the new contract. &nbsp; &nbsp;You account has your contract agreement on it and your bill breakdown shows what you’ve been billed for. &nbsp; Have you looked at any of this on your account?&nbsp;</P> Tue, 17 Dec 2024 19:15:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Bill-incorrect/m-p/1486461#M95954 Chris_B 2024-12-17T19:15:43Z