https://community.ee.co.uk/t5/Contracts-Billing/my-bills-and-payments-wont-load-and-i-was-overcharged/m-p/1485255#M95833 <P>my bills and payments wont load ive tried on 3 different devices, i have tried going on private browsing, clearing the cache, have read through the community and i cant see a reason to fix this. I just want to see a breakdown of the charges to know what the excess charge is for so I can deal from there</P> Sat, 14 Dec 2024 09:43:53 GMT BenJames24 2024-12-14T09:43:53Z https://community.ee.co.uk/t5/Contracts-Billing/my-bills-and-payments-wont-load-and-i-was-overcharged/m-p/1485255#M95833 <P>my bills and payments wont load ive tried on 3 different devices, i have tried going on private browsing, clearing the cache, have read through the community and i cant see a reason to fix this. I just want to see a breakdown of the charges to know what the excess charge is for so I can deal from there</P> Sat, 14 Dec 2024 09:43:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/my-bills-and-payments-wont-load-and-i-was-overcharged/m-p/1485255#M95833 BenJames24 2024-12-14T09:43:53Z https://community.ee.co.uk/t5/Contracts-Billing/my-bills-and-payments-wont-load-and-i-was-overcharged/m-p/1485361#M95845 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4638041">@BenJames24</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />Have you tried accessing your bills via the EE app also? If it is not working on either it suggests something may be wrong with your online account and if so it would be best to give us a call on 150 and they will be able to help with that and the bill itself.<BR /><BR />Alex</P> Sat, 14 Dec 2024 14:14:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/my-bills-and-payments-wont-load-and-i-was-overcharged/m-p/1485361#M95845 Alex_H 2024-12-14T14:14:39Z