https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484496#M95796 Thu, 12 Dec 2024 10:35:15 GMT paulfinch 2024-12-12T10:35:15Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484496#M95796 Thu, 12 Dec 2024 10:35:15 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484496#M95796 paulfinch 2024-12-12T10:35:15Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484569#M95800 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4636285">@paulfinch</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Can you give me a bit more information on what has happened with the contract you have taken?</P> <P>Michael</P> Thu, 12 Dec 2024 12:54:58 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484569#M95800 Michael_D 2024-12-12T12:54:58Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484574#M95801 <P>Hi Michael ive just spoke to EE and there £20 per month contract actually costs me £6 as agreed. So its all sorted but still confusing???</P> Thu, 12 Dec 2024 13:19:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484574#M95801 paulfinch 2024-12-12T13:19:59Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484584#M95803 <P>Thanks for the update <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4636285">@paulfinch</a></SPAN>&nbsp;</P> <P>Was it the plan itself in the EE app or website that was showing £20?</P> <P>There is a page which shows the plan itself before any discounts, then the discounts are listed in the plan add-ons.</P> <P>Michael</P> Thu, 12 Dec 2024 13:43:55 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-different-to-quote-on-phone-EE-called-me-to-offer-a/m-p/1484584#M95803 Michael_D 2024-12-12T13:43:55Z