topic Re: How do I stop receiving promotions from EE through the post including bills in Contracts & Billing

How do I stop receiving promotions from EE through the post including bills

Marbella123 — Mon, 09 Dec 2024 08:29:50 GMT

Re: How do I stop receiving promotions from EE through the post including bills

Michael_D — Mon, 09 Dec 2024 10:38:57 GMT

Hi @Marbella123

Thanks for coming to the community.

Are you receiving post addressed to you, or is it a different name?

Do you currently have an EE account?

Michael

Re: How do I stop receiving promotions from EE through the post including bills

Marbella123 — Tue, 10 Dec 2024 18:15:45 GMT

Hi Michael

I have an account with mobile monthly account with EE. Promotional literature is coming to my address in Warwickshire shown on your records. I also want to stop any bills being sent to this address. Thank you Deborah

Re: How do I stop receiving promotions from EE through the post including bills

Marbella123 — Tue, 10 Dec 2024 18:16:49 GMT

Yes the account is in my name

Re: How do I stop receiving promotions from EE through the post including bills

Michael_D — Wed, 11 Dec 2024 08:45:32 GMT

Thanks @Marbella123.

If you get in touch with our billing guides, they can switch off paper billing for you, and also amend your marketing settings to prevent any marketing and promotional material being sent to you by post.

Michael