topic Re: One of two of my contracts is at end date in Contracts & Billing

One of two of my contracts is at end date

Andrewmorganirl — Fri, 06 Dec 2024 01:42:32 GMT

I have two bills on the one contract. My phone and sim which Is not over yet and a tablet and sim plan. The contract is now complete on the tablet and sim. I don't use the sim or number in the tablet at all and was wondering, 1 do I need to cancel that sim and phone number? 2, as I'm being offered an upgrade for this device could I use the upgrade to get a play station console?

Re: One of two of my contracts is at end date

bristolian — Fri, 06 Dec 2024 08:02:30 GMT

EE's mobile contracts are not fixed-term ones that end on a particular date, that would also mean loss of service.

If you want to cancel a particular line, you always need to give 30days notice to do so.

Re: One of two of my contracts is at end date

Chris_B — Fri, 06 Dec 2024 08:27:39 GMT

@Andrewmorganirl No you can not upgrade from a tablet to a PlayStation. You can terminate the tablet contract by calling customer support and then via your online account you can purchase that product.