topic Re: Pending transaction in Contracts & Billing

Pending transaction

Lil_chantelle23 — Wed, 04 Dec 2024 21:06:00 GMT

I tried paying my bill but it won’t go through but now I have pending transaction how can cancel the pending transaction

Re: Pending transaction

XRaySpeX — Wed, 04 Dec 2024 22:09:19 GMT

Do you have a DD in operation?

Re: Pending transaction

Michael_D — Thu, 05 Dec 2024 08:29:24 GMT

Hi @Lil_chantelle23

Thanks for coming to the community.

If the payment didn't go through, it won't be something that we will have taken.

It would be pending with the bank as the payment was attempted, and as it won't be taken, it would be returned to the bank balance usually within 7-10 days.

Michael