Someone has tried to cancel my contract

Delamigo — Mon, 02 Dec 2024 12:25:23 GMT

Hello EE .

Someone has tried to cancel my contracts with BT and EE .

You have immediately sent me emails saying sorry I am leaving and what the fine will be for early cancellations.

The thing is it's not from me .

I do not want to cancel I was quite happy.

Yes I'm moving house in two weeks time but I wish to take my existence line broadband and mobile with me .

Please can someone help.

My name Derek

I'm not going to ring 150 as I have rung it four times only to be left on call waiting for hours

Please can someone help

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Re: Someone has tried to cancel my contract

XRaySpeX — Mon, 02 Dec 2024 12:34:17 GMT

Is this for Home BB? Sounds like the new occupiers have ordered BB at your addy perhaps prematurely. Call CS to stop it.

Have you put in for an EE BB Home Move? You should've already done that.