topic Re: Contract in Contracts & Billing

Contract

Aliciaelle777 — Sat, 30 Nov 2024 12:59:29 GMT

Hi I’m trying cancel my contract as well when I rang yesterday I got no where do I have to pay’s fee if I do or anything

Re: Contract

Aliciaelle777 — Sat, 30 Nov 2024 12:53:05 GMT

Hi I want to cancel but when I ring I get no one can anyone advice me if I cancel my contract do I have to pay anything or a fee or anything like that

Re: Contract

XRaySpeX — Sat, 30 Nov 2024 13:48:04 GMT

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Contract

Ali_A — Sat, 30 Nov 2024 14:38:53 GMT

Hi @Aliciaelle777

Welcome to the Community.

I'm sorry to hear you're looking to cancel your contract.

You'll only have to pay a fee to cover the remainder of your contract if you are terminating early. You can find out more at How do you calculate Remaining Contract Charges

The easiest way is to text INFO to 85075 to find out your Early Termination Fees.

Let me know how you get on.

Ali