topic Re: How can I put a name against each of my mobile numbers on my account page in Contracts & Billing

How can I put a name against each of my mobile numbers on my account page

mooreda — Fri, 24 Nov 2023 16:19:32 GMT

I have a number of Sims on 1 account and want to name each on my account page so I can see who is spending the most each month. I could do this easily on BT but since moving to EE the names have gone missing.

Re: How can I put a name against each of my mobile numbers on my account page

Chris_B — Fri, 24 Nov 2023 16:23:17 GMT

@mooreda you need to allow the my EE app to have access access to your contacts on your device.. Obviously you will need the names and numbers of the numbers that are on your account to populate onto my app which then will show them on your account.

Re: How can I put a name against each of my mobile numbers on my account page

shymoto — Wed, 27 Nov 2024 16:21:34 GMT

I have the same problem. I have 4 SIM cards assigned to my account. How can I give a name to each SIM card in the EE app, so I know who has which SIM card?

Re: How can I put a name against each of my mobile numbers on my account page

Matt_124 — Wed, 27 Nov 2024 17:18:35 GMT

Allow the EE App to have Contact access on your phone and it will show as whatever they are saved as in your contacts.

Re: How can I put a name against each of my mobile numbers on my account page

Debbie_G — Wed, 27 Nov 2024 18:23:53 GMT

Hi @shymoto.

Welcome to the community.

If you log into your EE app then go to Profile, Settings and Permissions, App settings, Sync phone contacts, is this showing as being turned on?

Debbie 🙂

Re: How can I put a name against each of my mobile numbers on my account page

shymoto — Wed, 27 Nov 2024 20:39:50 GMT

My problem is not that I cannot see who was called.
I want to assign names to the different SIM card holders.

Re: How can I put a name against each of my mobile numbers on my account page

Chris_B — Wed, 27 Nov 2024 20:57:29 GMT

@shymoto The EE app uses the contracts in your phone book to name the different numbers on account with the names from your contacts in your phone book on your device. The EE app needs access to your phone book on your device. If the number in your phone book matches the number on the EE app in your account it’s gets the name of that person in your phone book and puts it on your EE account. Remove the access and it goes back to just the number.