https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1476463#M95044 <P>Hi my upfront payment has come out my bank twice.</P> Thu, 21 Nov 2024 18:29:34 GMT Samaya85 2024-11-21T18:29:34Z https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1476463#M95044 <P>Hi my upfront payment has come out my bank twice.</P> Thu, 21 Nov 2024 18:29:34 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1476463#M95044 Samaya85 2024-11-21T18:29:34Z https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1476655#M95063 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4619151">@Samaya85</a></SPAN>&nbsp;<BR /><BR />Welcome to the Community.&nbsp;<BR /><BR />Does the payment show as "pending" on your bank account, or does it show as completed?&nbsp;<BR /><BR />You'll need to contact our Customer Service team who'll be able to check your order is only being processed once.&nbsp;<BR /><A href="https://ee.co.uk/help/contact-ee" target="_blank">Contact Us | Help &amp; Support - EE</A><BR /><BR />Ali</P> Fri, 22 Nov 2024 11:26:41 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1476655#M95063 Ali_A 2024-11-22T11:26:41Z