topic Re: New phone in Contracts & Billing

New phone

Christopherbe85 — Wed, 20 Nov 2024 19:27:41 GMT

Re: New phone

Debbie_G — Thu, 21 Nov 2024 08:29:40 GMT

Hi @Christopherbe85.

Welcome to the community.

How can we help?

Debbie 🙂

Re: New phone

Christopherbe85 — Thu, 21 Nov 2024 09:00:17 GMT

Hi there id placed an order for a new phone and it says to call , but my phone microphone is broken , the order number is xko*****

[Mod edit: Removed personal information]

Re: New phone

Debbie_G — Thu, 21 Nov 2024 09:11:28 GMT

Thanks for getting back to me @Christopherbe85.

I'm sorry we have no access to your order on the community. If you've had a message asking you to call, you'll need to give our team a call on the number they provided so that they can help with your order.

Debbie 🙂