topic Re: Plan add ons in Contracts & Billing

Plan add ons

td91 — Wed, 20 Nov 2024 10:42:11 GMT

Hi all, I'm hoping someone can help! I have a few add on's to my contract (occulus, fitbit, beats earbuds) and they're set over a number of months. I can't find ANYWHERE on my account where these are so I can see how long I have left on them (or even an option to pay the remaining amount off each one). Am I just looking in the wrong place, or does this just not exist?

Re: Plan add ons

Katie_B — Wed, 20 Nov 2024 12:17:50 GMT

Hello @td91.

Thanks for coming here.

Have you checked within the EE app under add-ons?

I believe the route to take is:

Manage > Mobile add-ons > Select your active add-on.

Katie