https://community.ee.co.uk/t5/Contracts-Billing/Robbing-my-money/m-p/1475340#M94925 <P><SPAN>I was on a payment plan because I was struggling and I called them on September which was when my contract finished. I was told I will go back to my contract on October and then middle of October came which will I was on my payment plan. Then they said November and I’m still paying for the contract which finished on September. I checked yesterday (18/11/2024) for how much it’s going to be a month and it said £33 and now I just checked and it shows back when I got the contract.</SPAN><BR /><BR /><SPAN>They love making money, that’s all they care about. As long as they impress the manager then the staff are happy. </SPAN><BR /><BR /><SPAN>I can’t get the money that I’ve been charged over, on top of that the grocery shopping is already high.</SPAN><BR /><BR /><SPAN>I wouldn’t give it one star, I’d give it no star. I’ve never had this problem before with EE. If I want to upgrade I’ll need to wait 30 days. </SPAN></P> Tue, 19 Nov 2024 07:16:58 GMT Shabzzy786 2024-11-19T07:16:58Z https://community.ee.co.uk/t5/Contracts-Billing/Robbing-my-money/m-p/1475340#M94925 <P><SPAN>I was on a payment plan because I was struggling and I called them on September which was when my contract finished. I was told I will go back to my contract on October and then middle of October came which will I was on my payment plan. Then they said November and I’m still paying for the contract which finished on September. I checked yesterday (18/11/2024) for how much it’s going to be a month and it said £33 and now I just checked and it shows back when I got the contract.</SPAN><BR /><BR /><SPAN>They love making money, that’s all they care about. As long as they impress the manager then the staff are happy. </SPAN><BR /><BR /><SPAN>I can’t get the money that I’ve been charged over, on top of that the grocery shopping is already high.</SPAN><BR /><BR /><SPAN>I wouldn’t give it one star, I’d give it no star. I’ve never had this problem before with EE. If I want to upgrade I’ll need to wait 30 days. </SPAN></P> Tue, 19 Nov 2024 07:16:58 GMT https://community.ee.co.uk/t5/Contracts-Billing/Robbing-my-money/m-p/1475340#M94925 Shabzzy786 2024-11-19T07:16:58Z https://community.ee.co.uk/t5/Contracts-Billing/Robbing-my-money/m-p/1475364#M94928 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1862026">@Shabzzy786</a>&nbsp; if was or still are on a payment plan to pay off your current contract then you need to fulfil that payment before you can upgrade. &nbsp;</P> Tue, 19 Nov 2024 08:19:25 GMT https://community.ee.co.uk/t5/Contracts-Billing/Robbing-my-money/m-p/1475364#M94928 Chris_B 2024-11-19T08:19:25Z