topic Re: How to end my existing contract in Contracts & Billing

How to end my existing contract

Annirated — Fri, 15 Nov 2024 23:08:38 GMT

My contract is ending soon and I would like to discontinue with my sim only package and change to pay as you go instead, how do I di this

Re: How to end my existing contract

XRaySpeX — Sat, 16 Nov 2024 05:19:11 GMT

@Annirated : : Call CS to cancel your contract with 30 days notice & ask for it to be moved to PAYG.

Re: How to end my existing contract

Rach_H — Sat, 16 Nov 2024 13:08:38 GMT

Hi @Annirated

Welcome to the Community!

We want to make sure we find you the best option for your needs when you come to the end of your plan, so if you give our team a call, they can discuss switching your line to Pay As You Go.

Rach

Re: How to end my existing contract

Annirated — Sat, 16 Nov 2024 19:08:24 GMT

Thank you so much @XRaySpeX

Re: How to end my existing contract

XRaySpeX — Sun, 17 Nov 2024 01:37:50 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.