topic Re: Clarification on SIM only upgrade in Contracts & Billing

Clarification on SIM only upgrade

pheenan10 — Fri, 15 Nov 2024 11:39:26 GMT

I wasn’t interested in upgrading my device yet, so I opted for a SIM only deal.
I’ve been told that this new contract has started, but haven’t heard anything about a new SIM card.
Will I receive a new card or has my new contract simply transferred over to my current one?

Re: Clarification on SIM only upgrade

XRaySpeX — Fri, 15 Nov 2024 12:01:16 GMT

You shouldn't need a new SIM. Your new plan will be put on your existing SIM.

Re: Clarification on SIM only upgrade

Chris_B — Fri, 15 Nov 2024 14:02:45 GMT

@pheenan10 Your sim is just for your number so you can access the cellular network and be identified when you use your tariff allowance. Your EE account has the tariff information on it and the two are linked. An account change or an upgrade even to a sim only is just a change of account information and the sim still works as before.