topic Re: I upgraded my daughters phone & myself and my son received the message below in Contracts & Billing

I upgraded my daughters phone & myself and my son received the message below

Sandylou122935 — Tue, 12 Nov 2024 14:28:04 GMT

Hi from EE. We've
removed your
unlimited data boost
due to a change on
your account. This is
because you've either
cancelled your EE
Broadband or your
mobile plan is no
longer eligible. Please
visit ee.co.uk/go/
mp-discount-removal

Re: I upgraded my daughters phone & myself and my son received the message below

XRaySpeX — Tue, 12 Nov 2024 15:15:39 GMT

On whose a/c is the BB? Are you all on separate a/c's?

You only get the Multi-Products discount on those mobile contracts on the same a/c as the BB.

Re: I upgraded my daughters phone & myself and my son received the message below

Sandylou122935 — Tue, 12 Nov 2024 16:06:24 GMT

The 3 phones are on my account.

I phone 15 and Galaxy s23. My daughter upgraded to Iphone 16.

All contracts are on my account.

Re: I upgraded my daughters phone & myself and my son received the message below

XRaySpeX — Tue, 12 Nov 2024 16:07:53 GMT

but does your a/c hold your BB contract?