topic Re: Data sim issues, bandwidth limited despite paying a lot of money for 4G+ in Contracts & Billing

Re: Data sim issues, bandwidth limited despite paying a lot of money for 4G+

Anyicarolina — Tue, 12 Nov 2024 10:12:36 GMT

Hello good morning, please I need you to tell me why I have been paying so much money for more than 2 years when I already paid for my phone a while ago, it is not fair that I continue paying almost 70 pounds after more than 2 years, they are stealing from me. My phone number is ***********

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

Re: Re: Data sim issues, bandwidth limited despite paying a lot of money for 4G+

XRaySpeX — Tue, 12 Nov 2024 13:34:59 GMT

EE's traditional contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the total bundled contract. There will however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 45 days of your contract term.