topic My tariff ended in Contracts & Billing

My tariff ended

Whateverman85 — Sat, 09 Nov 2024 16:56:19 GMT

EE ended the tariff i was on and put me on a new one . The new one I am on is the same offer but double the price. I am looking at leaving but I am being charged to leave early.

Is this right?

Re: My tariff ended

Katie_B — Sun, 10 Nov 2024 10:55:42 GMT

Hello @Whateverman85.

Thanks for coming here.

Did you upgrade to a new device?

Speak soon,

Katie

Re: My tariff ended

Whateverman85 — Sun, 10 Nov 2024 11:25:35 GMT

Hi Katie,

Thank you for your help but no I didn't do any upgrade on the handset. It
was just the tariff I was on was no longer available and I was moved to the
next closest tariff.

Kind regards

Rees

Re: My tariff ended

Katie_B — Sun, 10 Nov 2024 11:35:45 GMT

Hi @Whateverman85.

Thanks for confirming.

I would recommend giving us a call and speaking with our upgrades team who will do all they can to get you the best deal.

Katie 🙂