https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-and-insurqnce-claim/m-p/1471086#M94542 <P>I lost my iphone 15 prom max today and claimed insurance. They probably will deliver by tomorrow. But i just get to know that insurance claimed phones are used phones so can i request upgrade rather? With 16 pro max?</P> Thu, 07 Nov 2024 21:45:49 GMT Fariakhtar 2024-11-07T21:45:49Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-and-insurqnce-claim/m-p/1471086#M94542 <P>I lost my iphone 15 prom max today and claimed insurance. They probably will deliver by tomorrow. But i just get to know that insurance claimed phones are used phones so can i request upgrade rather? With 16 pro max?</P> Thu, 07 Nov 2024 21:45:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-and-insurqnce-claim/m-p/1471086#M94542 Fariakhtar 2024-11-07T21:45:49Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-and-insurqnce-claim/m-p/1471143#M94550 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4604903">@Fariakhtar</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I'm really pleased to hear you've been able to get a replacement phone sorted out.&nbsp;</P> <P>If you're eligible for an upgrade, you're welcome to <A href="https://ee.co.uk/help/contact-ee" target="_blank">discuss your options with our team</A>.</P> <P>Linzi <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P> <P>&nbsp;</P> Fri, 08 Nov 2024 08:13:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-and-insurqnce-claim/m-p/1471143#M94550 Linzi_H 2024-11-08T08:13:18Z