https://community.ee.co.uk/t5/Contracts-Billing/Upgrading-and-credit-checks/m-p/1471019#M94538 <P>Hi</P><P>Im due to upgrade at the end of Dec. I was hoping to upgrade early and pay the upfront fee.&nbsp;</P><P>Just wondered if EE complete an external credit check when existing customers upgrade to one of the new plans? Im currently applying for mortgages and I dont want anything affecting my credit if I can help it later down the line.&nbsp;</P><P>Thanks</P><P>Ashley</P> Thu, 07 Nov 2024 18:36:56 GMT AshleyEsmeralda 2024-11-07T18:36:56Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrading-and-credit-checks/m-p/1471019#M94538 <P>Hi</P><P>Im due to upgrade at the end of Dec. I was hoping to upgrade early and pay the upfront fee.&nbsp;</P><P>Just wondered if EE complete an external credit check when existing customers upgrade to one of the new plans? Im currently applying for mortgages and I dont want anything affecting my credit if I can help it later down the line.&nbsp;</P><P>Thanks</P><P>Ashley</P> Thu, 07 Nov 2024 18:36:56 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrading-and-credit-checks/m-p/1471019#M94538 AshleyEsmeralda 2024-11-07T18:36:56Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrading-and-credit-checks/m-p/1471168#M94556 <P>Hi <SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4604729">@AshleyEsmeralda</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>We want to make upgrading as simple as possible for you, and I can absolutely understand your concern about this showing when you're applying for a mortgage.</P> <P>I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank" rel="noopener">giving our team a call</A>, and they will be able to look into the options with you, so you aren't impacted.</P> <P>Rach</P> Fri, 08 Nov 2024 09:13:54 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrading-and-credit-checks/m-p/1471168#M94556 Rach_H 2024-11-08T09:13:54Z