https://community.ee.co.uk/t5/Contracts-Billing/Charged-twice/m-p/1468067#M94244 <P>If this is your first bill, you're being charged for two periods.</P> <P>1: The short period between connection &amp; first bill cycle, in arrears.</P> <P>2: Your first complete bill cycle in advance</P> <P>Looking at the amounts, it looks like your bill-date was set 3-4 days before your connection, thus period "1" in my example is only those 3-4 days shy of a complete month.</P> Fri, 01 Nov 2024 10:19:06 GMT bristolian 2024-11-01T10:19:06Z https://community.ee.co.uk/t5/Contracts-Billing/Charged-twice/m-p/1468034#M94237 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000033866.jpg" style="width: 1440px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/35051iEF85BE8FCAC00E1B/image-size/medium?v=v2&amp;px=400" role="button" title="1000033866.jpg" alt="1000033866.jpg" /></span> How come I've been charged twice? I got a new contract out, I've only had it a month and they've charged me £151.20 when should only be £81?&nbsp;</P> Fri, 01 Nov 2024 09:30:33 GMT https://community.ee.co.uk/t5/Contracts-Billing/Charged-twice/m-p/1468034#M94237 C0ST3LLO 2024-11-01T09:30:33Z https://community.ee.co.uk/t5/Contracts-Billing/Charged-twice/m-p/1468067#M94244 <P>If this is your first bill, you're being charged for two periods.</P> <P>1: The short period between connection &amp; first bill cycle, in arrears.</P> <P>2: Your first complete bill cycle in advance</P> <P>Looking at the amounts, it looks like your bill-date was set 3-4 days before your connection, thus period "1" in my example is only those 3-4 days shy of a complete month.</P> Fri, 01 Nov 2024 10:19:06 GMT https://community.ee.co.uk/t5/Contracts-Billing/Charged-twice/m-p/1468067#M94244 bristolian 2024-11-01T10:19:06Z