https://community.ee.co.uk/t5/Contracts-Billing/Cancellation-of-insurance-contract-when-upgrading-your-phone/m-p/1467735#M94209 <P>Hi,</P><P>When you upgrade, does your existing insurance contract automatically cancel or do you need to cancel your insurance separately?</P><P>Thanks,</P> Thu, 31 Oct 2024 14:17:15 GMT MDidier 2024-10-31T14:17:15Z https://community.ee.co.uk/t5/Contracts-Billing/Cancellation-of-insurance-contract-when-upgrading-your-phone/m-p/1467735#M94209 <P>Hi,</P><P>When you upgrade, does your existing insurance contract automatically cancel or do you need to cancel your insurance separately?</P><P>Thanks,</P> Thu, 31 Oct 2024 14:17:15 GMT https://community.ee.co.uk/t5/Contracts-Billing/Cancellation-of-insurance-contract-when-upgrading-your-phone/m-p/1467735#M94209 MDidier 2024-10-31T14:17:15Z https://community.ee.co.uk/t5/Contracts-Billing/Cancellation-of-insurance-contract-when-upgrading-your-phone/m-p/1467818#M94218 <P>Hi <SPAN><SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4257785">@MDidier</a></SPAN></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />When you are upgrading to a new phone, if you are not taking insurance for the new phone, the previous insurance you had for your old phone would cancel automatically when the new contract starts.&nbsp;<BR /><BR />If you are taking insurance with the new phone, that will automatically replace the insurance of your old phone.<BR /><BR />Alex</P> Fri, 01 Nov 2024 16:44:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/Cancellation-of-insurance-contract-when-upgrading-your-phone/m-p/1467818#M94218 Alex_H 2024-11-01T16:44:47Z