topic Re: Phone Bill in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Phone-Bill/m-p/1467294#M94159 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4595393">@chloeJ4</a></SPAN>&nbsp;<BR /><BR />Welcome to the EE Community<BR /><BR />When you transferred the account to your name, which date did you select as the payment date?</P> <P>&nbsp;</P> <P>You can check your online bills which will also show the DirectDebit due date.&nbsp;<BR /><BR />The payment request is sent 3 working days before the Payment date, which can result in your online account showing it as paid before the actual payment is taken.&nbsp;<BR /><BR />Ali</P> Wed, 30 Oct 2024 16:20:38 GMT Ali_A 2024-10-30T16:20:38Z Phone Bill https://community.ee.co.uk/t5/Contracts-Billing/Phone-Bill/m-p/1467250#M94146 <BLOCKQUOTE><P>My phone contract has recently been moved into my name and banking, it said it was paid 2 days ago but no money has came out my account. What do I do?</P></BLOCKQUOTE> Wed, 30 Oct 2024 14:03:08 GMT https://community.ee.co.uk/t5/Contracts-Billing/Phone-Bill/m-p/1467250#M94146 chloeJ4 2024-10-30T14:03:08Z Re: Phone Bill https://community.ee.co.uk/t5/Contracts-Billing/Phone-Bill/m-p/1467294#M94159 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4595393">@chloeJ4</a></SPAN>&nbsp;<BR /><BR />Welcome to the EE Community<BR /><BR />When you transferred the account to your name, which date did you select as the payment date?</P> <P>&nbsp;</P> <P>You can check your online bills which will also show the DirectDebit due date.&nbsp;<BR /><BR />The payment request is sent 3 working days before the Payment date, which can result in your online account showing it as paid before the actual payment is taken.&nbsp;<BR /><BR />Ali</P> Wed, 30 Oct 2024 16:20:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/Phone-Bill/m-p/1467294#M94159 Ali_A 2024-10-30T16:20:38Z