topic Re: Contract ended in Contracts & Billing

Contract ended

quinn16 — Mon, 28 Oct 2024 14:20:36 GMT

My contract has finished, and I'm still paying the same amount every month. Is there a way to keep my current phone and lower my bill?

Re: Contract ended

Peter_W — Mon, 28 Oct 2024 16:37:08 GMT

Good afternoon @quinn16.

Welcome to the EE Community 😊

Once you reach the end of your contract you're absolutely able to switch over to a SIM Only plan to bring your costs down.

These come in 24 month or 1 month rolling options, but if you go for 24 months and want to upgrade to a new handset you can do this early.

Just log into your account and select the upgrade option, or you can also get in touch with our team to take a look at all the plans we have available.

Peter

Re: Contract ended

XRaySpeX — Mon, 28 Oct 2024 19:13:14 GMT

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months. You may always choose to upgrade your contract to a cheaper SIM-Only contract.