Adding new phone with discount

NuttyJones2012 — Sun, 27 Oct 2024 10:34:02 GMT

Looking to add another phone into account.
Will the friends & family discount apply to the plan automatically and can I bring the persons phone number (already EE) and use it on new phone if so how do I do that?

Re: Adding new phone with discount

Chris_B — Sun, 27 Oct 2024 10:51:51 GMT

@NuttyJones2012 The F&F discount is only for your line not additional lines on your account. you do get a discount for 2nd lines on your account.

To take ownership of a line to bring it over to your account this user of this line will need to call customer support and request a change of ownership and ideally you need to be present as you have to agree to take ownership of this line. You’ll be responsible for all payments of lines on your account.

If you are purchasing a 2nd line ie new phone and or contact on your account and this other number is already on EE you’ll need to port it to a different network using a PAC code so you can then port it back to the new contract on your account.

You can not migrate a number from one account to another unless you take ownership of that line.

topic Adding new phone with discount in Contracts & Billing

Adding new phone with discount

Re: Adding new phone with discount