topic Re: Change payment from direct debit to credit card. How do I do this please? I in Contracts & Billing

Change payment from direct debit to credit card. How do I do this please? I

LindaMc1969 — Sat, 26 Oct 2024 09:13:26 GMT

I have a 2 year contract but want to pay by credit card so I get my points! Can I change from direct debit? Thanks and take care, Linda

Re: Change payment from direct debit to credit card. How do I do this please? I

Northerner — Sat, 26 Oct 2024 09:44:20 GMT

Hi @LindaMc1969

You can change your payment options in the app under manage- billing.

Thanks

Re: Change payment from direct debit to credit card. How do I do this please? I

Petrolhead07 — Mon, 16 Dec 2024 13:49:06 GMT

Hello Linda,

As I understand, the only method of changing to credit card payments, is to ring EE and arrange for your Direct Debit to be cancelled.,to be replaced by manual credit card payments. To pay by credit card, you have to ring EE every time you receive a bill.

I have just finished the same exercise with EE billing customer service. There is no provision within Manage your Billing to change to credit card, only to change your Direct Debit bank details. Hope this helps.

Tony