https://community.ee.co.uk/t5/Contracts-Billing/Ambiguous-Communications/m-p/1464943#M93965 <P>Can anyone&nbsp;tell what this message means? Does "Your invoice is paid" mean the same as "your invoice is overdue"?<BR />Where can I see the actual status if the status page on the account shows contradictory information?<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-10-25 141002.jpg" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/34924iDA06E0C646881232/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-10-25 141002.jpg" alt="Screenshot 2024-10-25 141002.jpg" /></span></P> Fri, 25 Oct 2024 13:12:51 GMT dkenning 2024-10-25T13:12:51Z https://community.ee.co.uk/t5/Contracts-Billing/Ambiguous-Communications/m-p/1464943#M93965 <P>Can anyone&nbsp;tell what this message means? Does "Your invoice is paid" mean the same as "your invoice is overdue"?<BR />Where can I see the actual status if the status page on the account shows contradictory information?<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-10-25 141002.jpg" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/34924iDA06E0C646881232/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-10-25 141002.jpg" alt="Screenshot 2024-10-25 141002.jpg" /></span></P> Fri, 25 Oct 2024 13:12:51 GMT https://community.ee.co.uk/t5/Contracts-Billing/Ambiguous-Communications/m-p/1464943#M93965 dkenning 2024-10-25T13:12:51Z https://community.ee.co.uk/t5/Contracts-Billing/Ambiguous-Communications/m-p/1465010#M93971 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2661656">@dkenning</a></SPAN>.&nbsp;</P> <P>I agree, this is conflicting information.&nbsp;</P> <P>Are you services working OK?</P> <P>Have you recently made a payment?</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Fri, 25 Oct 2024 15:19:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Ambiguous-Communications/m-p/1465010#M93971 Katie_B 2024-10-25T15:19:43Z