https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1464205#M93910 <P>Can you post a picture or screenshot of wherever you've seen this reference?</P> Thu, 24 Oct 2024 10:42:38 GMT bristolian 2024-10-24T10:42:38Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1464193#M93907 <P>Hi - I recently upgraded my iphone with a new 2 year contract, but my plan says its a 1 month plan....why does it say that?</P> Thu, 24 Oct 2024 10:05:12 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1464193#M93907 spark240 2024-10-24T10:05:12Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1464205#M93910 <P>Can you post a picture or screenshot of wherever you've seen this reference?</P> Thu, 24 Oct 2024 10:42:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1464205#M93910 bristolian 2024-10-24T10:42:38Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1465104#M93977 <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Image 25-10-2024 at 18.47.jpg" style="width: 555px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/34933i3270F27888119B5C/image-size/large?v=v2&amp;px=999" role="button" title="Image 25-10-2024 at 18.47.jpg" alt="Image 25-10-2024 at 18.47.jpg" /></span></P><P>&nbsp;</P> Fri, 25 Oct 2024 17:49:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1465104#M93977 spark240 2024-10-25T17:49:13Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1465218#M93989 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4587307">@spark240</a></SPAN> It does sound odd that your plan is showing as one month.</P> <P>I'd recommend getting in touch with one of our guides so that they can get access to your account and take a look into this.</P> <P>To see all the ways that you can speak to a guide just click this link here: <A href="https://ee.co.uk/help/contact-ee" target="_blank">Contact us</A></P> <P>Chris S</P> Sat, 26 Oct 2024 08:21:36 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-my-account-says-1-month/m-p/1465218#M93989 Chris_S 2024-10-26T08:21:36Z