topic in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/unreadable-title/m-p/1463530#M93901 <P>I have the same problem today. I did a balance check and I have no additional charges on my account. I even tried increasing the spend cap by £10 and retried to send a text, but still get the spend cap error message.&nbsp;</P> Wed, 23 Oct 2024 08:00:07 GMT DeeLou1 2024-10-23T08:00:07Z <link>https://community.ee.co.uk/t5/Contracts-Billing/unreadable-title/m-p/1463530#M93901</link> <description><P>I have the same problem today. I did a balance check and I have no additional charges on my account. I even tried increasing the spend cap by £10 and retried to send a text, but still get the spend cap error message.&nbsp;</P></description> <pubDate>Wed, 23 Oct 2024 08:00:07 GMT</pubDate> <guid>https://community.ee.co.uk/t5/Contracts-Billing/unreadable-title/m-p/1463530#M93901</guid> <dc:creator>DeeLou1</dc:creator> <dc:date>2024-10-23T08:00:07Z</dc:date> </item> <item> <title>Re: https://community.ee.co.uk/t5/Contracts-Billing/unreadable-title/m-p/1463690#M93902 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4586492">@DeeLou1</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>We know how important it is for you to know what is happening with your Spend Cap, so I'm sorry to hear that this is happening, and you've been left feeling confused.</P> <P>I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">giving our team a call</A>, and they will be able to take a look, and confirm what is happening with your account and your Spend Cap.</P> <P>Rach</P> Wed, 23 Oct 2024 11:41:57 GMT https://community.ee.co.uk/t5/Contracts-Billing/unreadable-title/m-p/1463690#M93902 Rach_H 2024-10-23T11:41:57Z