topic Re: Assistance required in Contracts & Billing

Assistance required

Johnsullvwn2679 — Sun, 20 Oct 2024 18:10:15 GMT

Hi Linzi_H

I’m in the UK and am experiencing exactly the same issue. The Executive team member of staff I was dealing with gave me the same number and it doesn’t work.

can you please send me a message with the correct up-to-date number?

thanks so much

Re: Assistance required

Alex_H — Sun, 20 Oct 2024 14:17:08 GMT

Hi @Johnsullvwn2679,

Welcome to the EE Community

I will send you a private message to get more information to see if we can help.

Alex

Re: Assistance required

XRaySpeX — Sun, 20 Oct 2024 17:06:38 GMT

@Johnsullvwn2679 : What issues are you facing?

Re: Assistance required

Johnsullvwn2679 — Mon, 21 Oct 2024 00:30:39 GMT

Hi,

Thanks for reaching it.

just ongoing problems with the website not working for eefinance and now a seriously incorrect bill.

I’ve called the number you give and sit in a never ending queue. The exec team seem to have disappeared!

thank so much