topic Additional charges in Contracts & Billing

Additional charges

Johnnygg — Sun, 20 Oct 2024 10:43:31 GMT

I seem to have allowed Apple Music to be paid through my phone bill, how do i stop this please

Re: Additional charges

Northerner — Sun, 20 Oct 2024 12:28:19 GMT

Hi @Johnnygg

You'll need to speak or change your settings on your apple account.

Thanks

Re: Additional charges

Lesley_W — Mon, 21 Oct 2024 08:19:46 GMT

Hi @Johnnygg

Thanks for coming to our community.

Is this something you signed up for through EE or Apple directly? If it's through us, you can text STOP MUSIC to 150 which should end any subscriptions with us.

Are you able to try that?

Lesley