topic Re: end of contract in Contracts & Billing

end of contract

Andy0729 — Wed, 16 Oct 2024 11:12:39 GMT

hi one of my phones is out of contract in February 25,but I'm not going to renew it ,could someone please tell me how I cancel it,many thanks

Re: end of contract

XRaySpeX — Wed, 16 Oct 2024 13:07:57 GMT

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: end of contract

Andy0729 — Wed, 16 Oct 2024 17:36:35 GMT

many thanks for your helpful message

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Re: end of contract

XRaySpeX — Wed, 16 Oct 2024 20:41:09 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.