topic Re: RING EE,, Is there a good time to ring EE been trying for weeks. long wait in Contracts & Billing

RING EE,, Is there a good time to ring EE been trying for weeks. long wait

BUZBY101 — Mon, 14 Oct 2024 17:18:52 GMT

today is probably the shortest at 30 minutes, hanging on but don't know if I'll get called away.

Re: RING EE,, Is there a good time to ring EE been trying for weeks. long wait

Michael_D — Tue, 15 Oct 2024 08:17:36 GMT

I know that waiting in the queue is not ideal. It can vary as to when is best to call, as it does depend on how many other people are trying to reach our teams at the same time.

Did you manage to speak to someone last night?

Michael

Re: RING EE,, Is there a good time to ring EE been trying for weeks. long wait

BUZBY101 — Tue, 15 Oct 2024 16:16:09 GMT

25 minutes for last night wait, not good.

Trevor *****

Legacy Repair Specialist, Fit and Test/Repair of Ethernet and CCTV products.

****************

[mod edit: removed personal details from the community]

Re: RING EE,, Is there a good time to ring EE been trying for weeks. long wait

Leanne_T — Tue, 15 Oct 2024 16:18:05 GMT

Hi @BUZBY101

I am sorry there was a wait when calling us, please try us again when you get the chance and the team will be happy to help.

Or, let us know if you have a query we can help you with on the community?

Thanks 🙂

Leanne.