topic Re: Paying bill in Contracts & Billing

Paying bill

Maria51086 — Wed, 09 Oct 2024 12:38:56 GMT

I’m abroad and my EE account has been closed. I still need to make payments for my bill. I can’t send text or make calls. Need to speak or chat with agent.

Re: Paying bill

Chris_B — Wed, 09 Oct 2024 12:52:44 GMT

@Maria51086 Is this an over due bill ?

Re: Paying bill

Maria51086 — Wed, 09 Oct 2024 12:54:29 GMT

Yes it is.

Re: Paying bill

Maria51086 — Wed, 09 Oct 2024 12:57:40 GMT

Hello,is it okay to chat on whatsapp regarding my EE bills. We are now based in Cyprus. For 2years it is.

Sent from Yahoo Mail for iPhone

Re: Paying bill

Peter_W — Wed, 09 Oct 2024 15:20:54 GMT

Good afternoon @Maria51086.

Welcome to the EE Community 😊

Whilst we don't have the option for support via WhatsApp, we do have a messaging team that you can contact via the help section of the EE app.

This can also be used for checking your account and paying any bills too.

If you're not longer able to access this but know how much you have to pay, you can also use our anonymous payment page to make a payment for any phone number, or also contact us from abroad.

To reach our team, you can call +44 7953 966 250 from any network, or also through services such as Skype too.

Peter