topic Re: Upgraded to a new phone at store, choosed the wrong storage size. in Contracts & Billing

Upgraded to a new phone at store, choosed the wrong storage size.

Tomago — Thu, 03 Oct 2024 18:17:04 GMT

Hello.

I've upgraded to a iPhone 16 Pro from a Pixel 7 at store. I love the phone but I choose to have a 128GB size, which is a little short for me.

Am I allowed to return this device to the store and able to get a larger size? Like 256GB

Thanks

XRaySpeX — Thu, 03 Oct 2024 18:41:31 GMT

No but you could try. There is no cooling-off period with instore sales; only those by phone or online. Hence never buy from an EE Store.

Tomago — Thu, 03 Oct 2024 18:59:47 GMT

Hello, cheers for the reply.

Yeah I understand that, won’t take my chances but I’ll try.

Thanks!

XRaySpeX — Thu, 03 Oct 2024 19:45:22 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.