topic Re: Bill reduction in Contracts & Billing

Bill reduction

Domnorg222 — Mon, 18 Mar 2024 18:37:04 GMT

I have been phoned more than 15 times by a mobile number offering to reduce my monthly payment. It appears to be an Indian call centre, it is very complicated with multiple calls, code numbers etc and I'm worried it's a scam so terminated the call but they have been continuing to call more than ten times. I wonder if anyone from EE could tell me if it's genuine

Re: Bill reduction

XRaySpeX — Mon, 18 Mar 2024 19:17:02 GMT

Sounds like it!

It only becomes a scam when you start answering their Qs,

Re: Bill reduction

bristolian — Mon, 18 Mar 2024 20:37:25 GMT

@Domnorg222 wrote:

I wonder if anyone from EE could tell me if it's genuine

It doesn't sound at all like an EE outbound call, but what was the number you received the calls from?

Re: Bill reduction

thegiraffe65 — Thu, 03 Oct 2024 13:44:39 GMT

Same here, exactly as you’ve described. Something about reducing the bill and even sending me a WhatsApp inviting me to the community. It feels off though. And their offer is sending me a new SIM so they need my address apparently. They did have my previous address. They’ve called me about 10 times. I put the phone down on last time.