https://community.ee.co.uk/t5/Contracts-Billing/Cannot-view-documents/m-p/1446312#M92555 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3662495">@Lisa637</a></SPAN>.&nbsp;</P> <P>Thanks for coming here,</P> <P>Have you received confirmation via email that this has now been closed?</P> <P>If nothing is showing in your EE account online and you require the proofs ASAP I would recommend giving us a call.&nbsp;</P> <P>Katie</P> Wed, 25 Sep 2024 17:08:45 GMT Katie_B 2024-09-25T17:08:45Z https://community.ee.co.uk/t5/Contracts-Billing/Cannot-view-documents/m-p/1446046#M92547 <P>I have had my flex pay contract for a year now but I cannot view My Documents. No documents come up after selecting drop down box. I’ve tried on app, desktop site and on a laptop.</P><P>ive just paid contract off and it is showing as closed and paid on app. I was told by EE I will be able to view my settlement letter in My Documents but nothing is there, yet again! Please help as I need for a mortgage offer.</P> Wed, 25 Sep 2024 12:01:58 GMT https://community.ee.co.uk/t5/Contracts-Billing/Cannot-view-documents/m-p/1446046#M92547 Lisa637 2024-09-25T12:01:58Z https://community.ee.co.uk/t5/Contracts-Billing/Cannot-view-documents/m-p/1446312#M92555 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3662495">@Lisa637</a></SPAN>.&nbsp;</P> <P>Thanks for coming here,</P> <P>Have you received confirmation via email that this has now been closed?</P> <P>If nothing is showing in your EE account online and you require the proofs ASAP I would recommend giving us a call.&nbsp;</P> <P>Katie</P> Wed, 25 Sep 2024 17:08:45 GMT https://community.ee.co.uk/t5/Contracts-Billing/Cannot-view-documents/m-p/1446312#M92555 Katie_B 2024-09-25T17:08:45Z