topic Re: Billing in Contracts & Billing

Billing

oissedpff — Tue, 24 Sep 2024 13:30:14 GMT

I've just received my first bill from ee, in four seperate emails. Are ee very incompetent or are they billing me four times?

Re: Billing

Schockwave — Tue, 24 Sep 2024 13:47:20 GMT

Hello @oissedpff ,

Welcome to the community,

Is the bill for different devices or just the one and are they the same? You should not be billed four times if they are the same.

Re: Billing

oissedpff — Tue, 24 Sep 2024 13:50:50 GMT

All four emails are identical. The first was sent at 14:18, the other three at 14:20.

Re: Billing

Schockwave — Tue, 24 Sep 2024 13:52:41 GMT

Thank you @oissedpff , then it will be one bill, not multiple, not sure why they have sent several, but just keep an eye on billing and make sure when the money goes, that it is just one.