topic Re: EE payments query in Contracts & Billing

EE payments query

DAVIDJ_GARRYJ — Tue, 24 Sep 2024 11:14:35 GMT

Hi all!, Just a query to ask about payments with EE, i have just migrated from BT, where my payment was set to Direct Debit ( as is now with EE), but what i used to do was use my BT payment card in a post office (or go online on the BT website), and pay my bill a bit at a time during the month, so by the time my bill was due, i already had enough banked to cover the bill, so the chunk of direct debit was never taken. I can see on the EE website/App there is a "pay your bill" option, anyone know if i could do the same as before with BT with this, or would EE take the full amount by DD regardless of me putting money on in advance of the DD being due. Thanks in advance for any info provided, all the best,GJ

Re: EE payments query

Schockwave — Tue, 24 Sep 2024 12:13:53 GMT

@DAVIDJ_GARRYJ , if you have a credit on your account, then they will use that to take payment, so no they do not take amount regardless of putting money on your account.

Re: EE payments query

XRaySpeX — Tue, 24 Sep 2024 12:38:05 GMT

As long as you make the advance payments before your bill is posted. If you make them after but before the DD is due to be taken it will be too late to count against it.

You may use Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.