topic Re: Unknown transaction on account in Contracts & Billing

Unknown transaction on account

Bruce53 — Mon, 14 Feb 2022 19:40:56 GMT

I have noticed on my bank accounts transactions most months for £80-£100 and says

EE Ltd

0845 4215000

no idea what it is. Anyone had similar

not my mobile and have nothing else with EE

Chris_B — Mon, 14 Feb 2022 19:55:43 GMT

@Bruce53 You need to contact customer services about this to get it resolved

And you must contact your bank about this. sounds like your being charged for something that’s not yours. .

Leanne_T — Tue, 15 Feb 2022 08:20:18 GMT

Thanks for coming to the community.

Have you ever had an EE mobile or broadband account?

Speak soon 🙂

Leanne.

Amylouide22 — Sun, 22 Sep 2024 20:21:22 GMT

Did you get this sorted?

Rosie-2731 — Tue, 17 Dec 2024 17:48:36 GMT

Same I just got a bill from EE ltd and contacted my bank ! -£95 !

Lesley_W — Wed, 18 Dec 2024 08:26:09 GMT

Hi @Rosie-2731

Have you spoken with our team about this too?

Lesley