topic Re: Payment Statement for Device in Contracts & Billing

Payment Statement for Device

jonnyclark — Sat, 14 Sep 2024 06:11:14 GMT

How can i get a statement for device payments i make each month?

I can get the data bill from my EE account but cannot see the device bill.

Katie_B — Sat, 14 Sep 2024 10:28:23 GMT

Your airtime plan will have one bill and the device payment will appear on a separate bill, paid for via separate direct debits.

If you download your full bill does this show anymore information?

Katie

jonnyclark — Tue, 17 Sep 2024 07:43:49 GMT

Thank you for the reply - unfortunately it does not give the information.

I can only see the mobile/airtime bill, the device bill payment is not there. Any other suggestions how i can find a copy of this each month?

Thanks

Jonny

Katie_B — Tue, 17 Sep 2024 09:44:13 GMT

I would recommend giving us a call and speaking with customer care.

They will be able to confirm how you can view this.

Katie